iOS Mobile App for Mental Health

Case Study

Introduction

Committed to democratizing therapy, it serves a seamless, inclusive, and tailored journey towards wellness by providing offers for therapy.

Ama Mind simplifies the pathway to mental health services, meeting the increasing demand for accessible care.

This platform guarantees privacy and relies on scientifically validated methods, making quality mental health care a right, not a privilege.

Problem statement

How can we ensure that users continue to engage with our app beyond a single use after finding an offer?

20+

User Interviews

42+

Usability testing

180+

downloads

  • Figma

  • Invision

  • Khroma

  • Photoshop

  • After Effects

  • Zeplin

  • Tokens Studio

6+

months

290+ screens

My role as a Product Designer

in a nutshell

Details

20+

User Interviews

20+

User Interviews

42+

Usability testing

42+

Usability testing

  • Figma

  • Invision

  • Khroma

  • Photoshop

  • After Effects

  • Zeplin

  • Tokens Studio

  • Figma

  • Invision

  • Khroma

  • Photoshop

  • After Effects

  • Zeplin

  • Tokens Studio

180+

downloads

6+

months

Dark & Light Mode

290+ screens

Using Design Principles in deliver

Consistency, Visual Hierarchy and Simplicity

Using Design Principles in deliver

Consistency, Visual Hierarchy
and
Simplicity

Component Libraries

Responsive &
Scalable Design

Responsive & Scalable Design

Includes

Variables

and

Design Tokens

Ready for hand-off

Component Libraries

Responsive & Scalable Design

Includes

Variables

and

Design Tokens

Ready for hand-off

Using Design Principles in deliver

Consistency, Visual Hierarchy and Simplicity

Dark & Light Mode

The problem

We were only displaying offers. Awful UI overall.

The solution

Something better for the eye. Let's see how the work was done.




Let's dive into it!

My Design Process

UX

Interviews

Craft intuitive experiences that feel natural and comforting with our usability approach

Usability Testing

Benchmark Analysis

Interviews

Craft intuitive experiences that feel natural and comforting with our usability approach

Usability Testing

Benchmark Analysis

Interviews

Craft intuitive experiences that feel natural and comforting with our usability approach

Usability Testing

Benchmark Analysis

Atomic Design

We hold weekly cross-disciplinary meetings to craft our design system, 'gemüt,' reflecting comfort and cohesion. Leveraging Atomic Design, we categorize our design elements in Notion and begin with typography, colors, and spacing. This foundational work supports consistent color variations across our products, detailed further in the following section. I also built a grid system for proper lining.

Color System

Color System

We had to keep in mind that we are partnered with different companies with different logos and identities that will coexist together in our app.

The color system used for UI illustrations is based on a neutral color palette utilized in harmony with our partners' brands. This creates a sense of cohesiveness between the illustrations and other UI components.

Below: our colour study

Creating components

To ensure the quality of our components, we prioritized three key elements:


  1. Accessibility: We checked the color contrast ratio and used all lowercase to respect the brand and comfortable character spacing on CTAs to enhance accessibility. The minimum size of tab buttons on mobile is 48px.


  2. Intuitiveness: We followed an adaptive design approach to ensure our components are platform-friendly. For example, a progress indicator component was used to guide the user through the survey and provide an understanding of the survey's progress without tiring the end-user.


  3. Aesthetics: We believe in stepping up our UI game by using modern design elements such as clean and minimal design, rounded corners, vibrant colors, and smooth shadows, in accordance with Jakob's law.

Ama mind

/

Rafa Areses Design System

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98%

Impact

Working on our design system has posed significant challenges, but it has yielded several benefits for our company on various fronts.

Regarding our team:


  • Development: Our design system has simplified the lives of developers by enabling seamless communication with the design team when discussing implementation.

    This has allowed them to focus on features rather than low-level UI primitives such as color and space values, small components, interactions, states, etc.


  • Design: Thanks to our readily available library of components, designing high-fidelity interfaces has become a straightforward task, reducing the time taken from days to just a few hours.



For the user:

While the benefits mentioned above pertain to internal aspects of the company, the true impact of our design system can be seen in the enhancement of our user experience and the possibilities it has.

Woohoo!

This design system has allowed us to build prototypes quickly for other clients, test more ideas, evaluate our hypotheses faster, and create more variations to A/B test.

Go ahead and check out one example!

Fostered with AI

Users can get AI suggestions based on our database curated by psychologists.

And now much more

It became the all-rounded app with tons of possibilities and much higher engagement.

Learnings

The process of resolving this issue has provided an exceptional opportunity to enhance our expertise in design system creation and UX design. Although we encountered a few obstacles during the course of this case study, we were able to draw upon our extensive knowledge and experience to overcome them.


Putting in practice various design principles and techniques enabled us to navigate through challenging circumstances, resulting in substantial improvements to our skill set.

The challenges we faced included managing time and resource limitations, ensuring that our product components were bilingual to accommodate our diverse user base, and bringing together various stakeholders for seamless collaboration.

Next Steps


  1. Expand mental health services through partnerships.

  2. Introduce personalized matching algorithm.

  3. Continuously improve user interface and experience.

  4. Launch social support feature.

  5. Enhance app security and privacy.

Stay in touch

Subscribe if you'd like to see more of my upcoming projects and panels!

Stay in touch

Subscribe if you'd like to see more of my upcoming projects and panels!

Stay in touch

Subscribe if you'd like to see more of my upcoming projects and panels!

Made by

Rafa Areses

All rights reserved

© 2024

Made by

Rafa Areses

All rights reserved

© 2024

Made by

Rafa Areses

All rights reserved

© 2024